Pages

Tuesday, November 10, 2015

Have you Rebooted your Computer? - The Master Fix


Try asking an IT support person how to fix a problem you’ve having with your Windows computer, they'll most likely ask “Have you tried rebooting it?” This seems like a flippant response, but rebooting a computer can solve many problems.
Why does resetting a device or restarting a program fix so many problems? And why don’t geeks try to identify and fix problems rather than use the blunt hammer of “reset it”?
Bear in mind that this soltion isn’t just limited to Windows computers, but applies to all types of computing devices. You’ll find the advice “try resetting it” applied to wireless routers, iPads, Android phones, and more.
To illustrate why rebooting can fix so many problems, let’s take a look at the ultimate software problem a Windows computer can face: Windows halts, showing a blue screen of death. The blue screen was caused by a low-level error, likely a problem with a hardware driver or a hardware malfunction. Windows reaches a state where it doesn’t know how to recover, so it halts, shows a blue-screen of death, gathers information about the problem, and automatically restarts the computer for you . This restart fixes the blue screen of death.

Let take an example, if your graphics driver crashes, Windows XP would have frozen. In Windows Vista and newer versions of Windows, the Windows desktop will lose its fancy graphical effects for a few moments before regaining them. Behind the scenes, Windows is reloading the malfunctioning graphics driver.

But why doesn’t Windows simply fix the problem rather than restarting the driver or the computer itself? Well, because it can’t — the code has encountered a problem and stopped working completely, so there’s no way for it to continue. By restarting, the code can start from square one and hopefully it won’t encounter the same problem again.

In all cases, a restart wipes away the current state of the software . Any code that’s stuck in a misbehaving state will be washed away, too. When you restart, the computer or device will bring the system up from scratch, restarting all the software from square one so it will work just as well as it was working before.

Ultimately, the answer is that “resetting a computer wipes away the current state of the software, including any problems that have developed, and allows it to start over from square one.” It’s easier and faster to start from a clean state than identify and fix any problems that may be occurring — in fact, in some cases, it may be impossible to fix problems without beginning from that clean state.
 

No comments:

Post a Comment